Within the insurance digitalization strategy and, specifically, applied to Pelayo's web environment (https://www.pelayo.com) SISnet has developed, using responsive design, the private area of clients for the consultation of their policies, invoices and claims, in addition to cars and home insurance branches rate calculators. All this was achieved using the new SISnet interface logic workshop with decoupled technology and in connection with the rest of SISnet Insurance modules.
In order to adapt to Brexit, several of our clients have adjusted their offer to this eventuality with the creation of new companies. In this way, it is possible to unify the original company and the new one created as a result of Brexit by means of an automatic supplement to its entire portfolio [PART VII]. SISnet Insurance proves its flexibility in the creation and unification of insurance companies.
In order to expose different services and functionalities of SISnet application and to move forward in the development of our SOA architecture, a whole set of microservices has been generated to enable the exposure of these elements for different purposes, such as the decoupling of the presentation layer. This reinforces the 'apification' of services in SISnet Insurance allowing, among other goals, the reduction of time to market in the adoption of new technologies and insurance services.
Alfonso Parrella, SISnet CEO, participated in the Digital Ecosystem panel within the seventh edition of the IWC (#InsuranceChallenges19), held on March 14 and focused on the insurance digital ecosystem, IOT, digital transformation and disruption in distribution.
During his speech, Alfonso Parrella commented that 'our partner ecosystem is based on sharing our knowledge and achieving the necessary talent within our organization and, at the same time, in that of our collaborators. Our challenges are to transform the way of thinking of the people involved in the processes. We have to think digitally and move quickly and agile'.
For the first time, Netijam is sponsoring such an event, which brought together more than 460 people related to the world of insurance and more than 25 insurtechs with great innovations in business models.
Event summary: Insurance World Challenges 2019
atmira defines SISnet360 as the Delorean for the Insurance core, as an answer to the demands of the digital revolution affecting the insurance sector.
The article can be read in the following link:
Back to the future II: SISnet360, the Delorean for the Insurance core
As a result of our constant technological and functional evolution, we present the launch of the new SISnet Insurance v9.0.1 core. Its main features are:
- Adoption of Low code and Zero code models, allowing, in SISnet tools, the construction of business processes through configuration systems, using concepts and actions predefined in the system. - Orientation to the concept: intersection between object and data, providing its presentation in the BPM Processes Workshop, Interface Logic Workshop and Rules Engine. - Coinsurance management. - Reinsurance advanced model. - Renewed product workshop. - Renewed 360º view of the claim. - Activity object as process grouper. - Production advanced model. - Claim system for health business line. - Invoice issuance model. - Life-Savings business line. - Polysemic security privileges. - Business domains management. - Social login. - Solvency II new version (1.1). - Support for IDD (Insurance Distribution Guideline) implementation.
UMAS, the reference mutual insurance company for religious and solidarity, has launched multi-risk business line (parochial scheme) supported by SISnet. By doing so, this line is managed comprehensively through our platform, including underwriting, administration and claims modules.
Alfonso Parrella and Agustín Poyatos, SISnet CEO and general manager, have attended Capital Radio show 'Todos Seguros' in a talk about digital transformation in the insurance market, in which also participated Pedro Jiménez and Jesús Coca, from Atos, and Emmanuel Djengue, from Inese Seguros.
Below you can listen to the podcast of the program:
Atos, a leader in digital transformation, and SISnet, the most successful multi-branch insurance core in the Spanish market, have signed an strategic alliance aimed at leading the digital transformation of insurance companies in Spain.
The agreement involves the technological exchange and collaboration in R&D between the two companies and a training, certification and reinforcement program for the human teams of the Centre of Excellence in Digital Transformation of Insurance Cores of Atos, located in Madrid and Tenerife which, at the end of this year, will have 145 professionals specialized in this sector, 115 of whom will be certified in SISnet.
Some of the reviews about the agreement can be found below:
El candelero tecnológico (03/05/2018)
Economía de hoy (03/05/2018)
PELAYO Mutua de Seguros has put into production the home business line supported on SISnet Insurance solution. This implementation includes all its distribution channels.
OCASO S.A. Cia. de Seguros y Reaseguros, as part of the company's plan to implement SISnet Insurance, has implemented the invoice administration module for the branches already managed through our platform.
OCASO S.A. Cia. de Seguros y Reaseguros has put into production, for all its channels, the underwriting and administration processes for the retail business line, fully supported by our solution SISnet Insurance.
OCASO S.A. Cia. de Seguros y Reaseguros has implemented the social login in our solution SISnet Insurance. This enables the log into the platform using the user and passwords of different social networks (Facebook, Linkedin and Google +) and makes it possible to store the public data that each social network hands over in the platform.
Axpe Consulting has selected SISnet as its core insurer of reference in the insurance field. Regarding this, a training plan for 30 professionals in the different roles of the SISnet platform will be carried out in a first stage.
In addition, cross-sectional synergies between SISnet Platform and Axpe Consulting's BPO Business Unit will be promoted to develop 'Full BPO for Insurance' projects, supported by Netijam's SISnet platform.
Furthermore, and as part of the strategic plan that both firms have to expand their areas of activity in Latin America, the first franchise of the SISnet Platform will be developed in Mexico. This new partnership model will be a step forward in SISnet's collaboration strategy in Spain and other countries.
Below are some media reviews of the agreement:
Grupo Aseguranza (21/09/2017)
MDC, Mutual de Conductors underwriting agency, has implemented three new lines of business in SISnet Distribution: liability, accidents for events and festivities, and the extension of damages for land vehicles, both individually and for fleets. The coverage of these new business lines is provided by the German company Hübener, a specialist in extraordinary risks.
Within the SISnet Insurance solution, we have configured a new taxation module that includes the entry of invoices, received as well as those issued, and their communication to the AEAT, with their corresponding error management and individualized administration of each invoice. This module provides support to the legal requirement that Spanish insurers must comply regarding the management of their invoices.
Pelayo has proceeded to the implementation of the master of clients and its corresponding tab containing 360º Client view. In this way, the mutual has a 100% operative and integrated file with all its applications, both SISnet and non-SISnet. To this end, its application map has been designed and the corresponding performance tests have been completed.
Thanks to several adaptations made with our clients and their invaluable help during beta version of SISnet Studio, we have launched its first version. Thereby, SISnet Studio enables an easier and more intuitive promotion between the different client environments and offers the possibility of bundling the configuration, thanks to the new capacity of work units implemented. At the same time, it can be used as development tool for insurance processes, business rules, webservices and other elements.
Markel International España, within the plan of the implementation of SISnet Insurance in all their business areas, has launched the invoices management module for the lines that are currently managed through SISnet.
The first edition of SISnet User Club , SISnet Club, took place on 26 January, whose mission is to keep our customers informed about the evolution and new features of SISnet.
At the event, which was attended by the CIOs of nearly 30 insurance companies and insurance brokers, SISnet presented SISnetClub, where personalized cards were held to the club members (our clients), and the purpose of these regular meetings was explained. Subsequently, SISnet v8 novelties were explained and SISnet roadmap for the future.
Following these presentations, another by Iecisa took place about the Teneo project, a digital transformation project that allows the improvement of the companies' business management processes, through the implementation of a market technology platform.
Finally, the SISnet forum was held, between SISnet and its clients, where experiences were exchanged and the roadmap and v8 novelties were reviewed.
Below are some media reviews of the event:
ADN del Seguro (06/02/2017)
El Mundo Financiero (03/02/2017)
Computing España (03/02/2017)
Economía de Hoy (03/02/2017)
Mutua de propietarios, one of the oldest insurance companies in Spain (1835), has implemented SISnet Claims version 8. The implementation has been made on their community insurance product, in which Mutua has a leading position. In this way, SISnet Claims helps maintaining this position, enabling the whole management of claims associated with community insurance.
ARAG Spain, belonging to ARAG Group, insurance group which operates in 17 countries and specialized in legal defence insurance, has put into production travel assistance line supported on SISnet Insurance. As a major novelty, it provides a multiproduct structure, which enables contracting several business line under one policy. In the implementation carried out, both broker channel and the interconnection with the corporate website of brokers are covered (ARAG Spain and ARAG Online).
IMQ, insurance business group and provider of health services, which is establishing an strategy to address different insurance branches, has put into production burial insurance, supported entirely on our solution SISnet Insurance (from quotation and issuance of policies to claim benefits). This put into production provides broker channel and commercializes several modalities such as renewable, level and single premiums.
We take SISnet Insurance to the scale and agility of the cloud through Microsoft Azure, Microsoft cloud computing platform at enterprise-level. Thus, SISnet Insurance will run in the cloud to deliver business and technology services, providing access to a catalogue of standardized services and, though them, fulfilling the needs of the insurance business in a flexible and adaptive way. This enables SISnet Insurance service with the certainty that any need for scalability, flexibility and compliance, is covered.
SISnet, through its client ASISA has been mentioned in Contact Center Magazine, specializing in technology and contact centers market. Among the benefits of SISnet, ASISA highlights that SISnet "provides a multi-country, multi-language and time-to-market strategy, with a total customer view". Thus, thanks to our clients referral, SISnet is clearly positioned as Client CRM software also for contact centers.
Download news (PDF 2482KB).
News: ASISA: Quality, innovation and care are key pillars of ASISA model
ASISA, Spanish health insurance company, has deployed ASISA Portugal to manage health assistance in this country. This way, the Spanish company strengthens its presence in Portugal for direct and broker channel through SISnet Insurance, and reinforces its confidence in our product, which already manages individual and collective life insurance products in Spain.
ASISA, one of the leading health insurance private companies in Spain, has implemented individual and life insurance supported by SISnet Insurance. This deployment includes broker's channel and the migration of all previous insurance core life policies to SISnet Insurance.
In order to provide a global service for claim insurers circuits, SISnet Claims has integrated a new feature: the Service Provider Hub. This space offers a more efficient management of orders assigned to the various professionals present in claim management, providing different tools for the development of their work. Finally, the Service Provider Hub allows, if desired, the independence between the orders and tasks of the claim while it is being processed.
MC 1906 has implemented SISnet Claims in order to perform the management of claims insurers circuits in MDC group. The lines the platform supports are: automobiles, legal defence, funeral, home, accident and health. In addition, meeting the company business requirements, SISnet Claims is also able to manage third parties claims.
In order to create a new tool that enables SISnet Suite to implement insurer processes which guarantee insurance core, SISnet has launched a new architecture team. Additionally, this new tool will be supported in the next version 8 and will provide customization to our customers and our ecosystem of integrators.
AIG Spain, leading company in general insurance worldwide, has started a new alternative channel for insurance distribution, supported in SISnet Insurance solution. In this case, policies are sold in Alain Afflelou stores, being every insurance process needed for their distribution guaranteed through our software.
Underwriting agency MDC has implemented SISnet Insurance in home line. Thanks to this new implementation, the underwriting agency has a home line for individuals and also collectives covering, this way, any proposed business requirements. The coverage of home products is provided by CATLIN.
The insurance company has implemented SISnet Engine last version. Interconnected with Pelayo’s insurance core, Netijam powerful calculation engine satisfies the multichannel needs of the company, and provides self management to Pelayo technical users. Implemented with active – active services, and making possible any scale-out, SISnet Engine reinforces Pelayo commitment to innovation.
SISnet partnership ecosystem continues growing. The last agreement reached is with Geomobile, a company specialized in mobility solutions, that works with all major operating systems and covers any devices from smartphones to tablets. Through this partnership agreement, SISnet incorporates mobility to the insurance world.
Netijam has a new version of one of its main products, SISnet Engine. Among the new enhancements, there are rate factors that allow a greater independence to the technical-actuarial department from the insurance companies.
Through this improvement, the technical user has a great variety of risk factors to compose the rate, without the need to generate formulation. Thus, new relativity tables can be implemented faster and without errors.
Netijam has developed DAS direct channel website, for contracting online several products of its broad offering. Thereby, the Ergo group legal expenses insurer has a new sales channel, in addition to those already existing that provides, through a well structured website, a simple and effective navigation experience.
Netijam incorporates in its solution SISnet PayPal, a new mean of online payment, which joins the existing ones. Thus, the clients where SISnet is implemented and wish to have this mean of payment, may pay its policies through internet without entering their bank account or credit card number.
SISnet Insurance has a new vertical product about travel insurance to be added to the other vertical products that it already has, such as vertical automobile accidents, property, burial, surety bonds and health insurance.
With this new vertical for travel line, SISnet Insurance strengthens its position in one of the most growing insurance lines internationally.
Netijam has signed an agreement with IMQ in order to implement SISnet Insurance in the health line. With this agreement, SISnet Insurance strengthens its position regarding insurance line business, consolidating its vertical product.
This compromise includes, in addition to health line, accidents and burial insurance lines.
Netijam has signed an agreement with CESCE to develop, through SISnet Insurance, the surety bond insurance line. Carried out in collaboration with Atmira, this agreement involves the implementation of the solution SISnet Distribution to commercialize insurance surety bonds in the countries in which CESCE already operates: Spain, Portugal, France, Argentina, Brazil, Chile, Colombia, Mexico, Peru and Venezuela.
Netijam releases the sixth version of SISnet Insurance. This new version includes, as main innovations, multicountry and multilanguage support, which allows an interface in several languages and the chance for a company to operate in different countries.
SISnet Insurance v6 launches 10M Excellence, which includes the following features:
Multiplatform: J2EE as development standard.
Multilanguage: user interface available in several languages.
Multibrand: one company working through different marketing brands. Multicountry: one company operating in different countries.
Multiproduct: able to work with every insurance business line, life or non-life.
Multicurrency: application supports several currencies.
Multichannel: engine differentiated by distribution channel; solutions for any commercial network configuration through several devices (web browser, mobile, tablet…)
Multirate: for the same product, different tariffs by distribution channel, by new business or renewal, making new versions by date…
Multientity: separate instances that enable the management of different processes and insurance entities.
Multilegislation: support for different legislative environments and regulatory framework.
AIG Spain, a leading global general insurance company, has implemented SISnet Insurance solution for its personal (auto and home) and accidents insurance lines. Thereby, SISnet Insurance is reinforced in AIG Spain, where it is already implemented for its personal insurance consumer line, collected through bankassurance channel.
Netijam concludes SISnet Professional second promotion. With this new promotion, Netijam consolidates its partnership policy and strengthens the certification program as an effective way for knowledge and methodology transmission.
DAS, an insurance company framed into Ergo Insurance Group through DAS International, has implemented Netijams’ SISnet Insurance. DAS International is Europe’s leading legal expenses insurance; it manages an annual turnover of more than 1,309 million Euro in premiums, and covers more than 13.7 million policyholders. In addition, DAS belongs to Ergo Insurance Group, German company with a premium volume turnover of more than 16 million Euro and which main shareholder is Munich Re, world’s leading reinsurance company. With this implementation, DAS trusts SISnet for its technical and administrative management and strengthens its position as leader in the world of legal protection.
Netijam, following its commitment to train in SISnet Insurance, has certified the components of the IT department of Nationale Suisse in this solution, through Netijam’s certification process. By doing this, Netijam widens its training area for these costumers who already use SISnet Insurance and want a more comprehensive knowledge and greater technical expertise.
Admiral Group’s insurance branch in France, L’olivier, specialized in automobile insurance, has implemented Netijam’s solution SISnet Insurance. With this implementation, there are already two Admiral Group insurance companies (Balumba and L’olivier) using SISNet Insurance for the technical and administrative management of their processes. Thereby, Netijam achieves a new implementation of its flagship product in the international landscape, in this case in France.
Netijam concludes the first promotion that certifies knowledge on SISnet Insurance. The Certification program, called SISNet Professional, includes both functional and technological aspects and also transfers Netijam’s knowledge and methodology in order to get the best out of SISnet Insurance. This promotion starts a new relationship between Netijam and its partners, that enables them to provide the best technical support and capabilities needed to implement Netijam’ solutions.
Konecta Group, Spanish leader in the Business Process Outsourcing market, implements Netijams’ solution SISnet Insurance to provide service to Chartis, worldwide insurance company. This particular service will take place on personal insurance engaged through bancassurance channel. Thanks to this agreement, SISnet Insurance strengthens its position on bancassurance market and related circuits.
The leader software engineering company specialized on developing and implementing flexible technological solutions for the insurance and financial industry, Netijam, and Deutsche Telekoms’ Spanish branch for business services, T-Systems, signed in October 2011 a partnership agreement aimed to commercialize and implement Netijam’s product SISnet in insurance companies.
A new underwriting agency has trusted Netijams’ SISnet Insurance for the technical and administrative management of all their processes. This fact reinforces SISnet Insurance in the niche of underwriting agencies for mediation channel, in particular those agencies which wish to contribute with flexible products, competitive fares and mediator agreements; this, combined with appealing remuneration schemes, provides the needed support for client recruiting and retention.
Verti Seguros has just been released onto the direct insurance market, incorporating SISnet Insurance as technological solution. Verti is launched for telephone channel and internet, connecting with the main market aggregators. In its release, offers automobile, motorbike and home insurance.
Netijam Technologies appears in the financial and business supplement of Cinco Dias Newspaper. “We have our own designed methodology, that interacts with several business areas, and this combined with our technology makes the whole implementation five or ten times faster than our competitors. We make the clients problem our own, we are his partner and that’s why we offer a flexible technology”.
Article: Netijam Technologies, smart software serving the insurance industry
With the implementation of SISnet Insurance, Mutual de Conductors completes its insurance proposal with new products, now more flexible and with bigger business capacities.
Thanks to this implementation, the company also allows the integration with more ERPs software or brokers apps, and provides a greater chance for both transactional and operational integration.
As the president of Mutual, Joan Badenes, affirms "this new solution solution provides a technologically leading, practical and efficient risk selection, increases online interconnectivity, adds transparency, thanks to a tighter underwriting, and achieves greater loyalty from the distribution networks."
After the release of the eNAE portal, based on Netijam’s SISnet Distribution solution, Nacional Suiza has decided to acquire SISNET Insurance license to complete their products insurance life cycle, commercialized through ENAE.
With this acquisition, Nationale Suisse Group’s Spanish subsidiary culminates its technological renovation process began last year.
Thanks to its interconnection with QS Wsegur 32 platform (Soft QS), E-broker platform (E-2000) and Webinsurance software, SISnet Insurance provides greater support and capacity to generate business to customers. This integration in particular provides support to several lines such as automobile, legal expenses, accidents or driving license ban.
Soft QS has made more than 2.000 implementations in brokerages and accounts more than 10.000 users working in more than 30 insurance companies. E-2000, for its part, provides services to more than 530 brokers and insurance brokerage companies, with over 650 offices, and an aggregate premium volume exceeding € 750 million brokered. Additionally, this online interconnectivity added to the already one done in Arpem, covers a wide spectrum in the insurance distribution landscape.
With this interconnectivity expansion, SISnet Insurance reinforces its integration capability and performance towards the whole management of insurance companies, and real time service support.
In order to improve our services and to put us closer to some of our customers, Netijam has consolidated its expansion by opening a new office in Barcelona. The new offices are located in carrer Aragó 390, Atico 6. The offices have open spaces, functionality and organization, which improves our clients service and the internal working structure.
eNAE portal is structured in five insurance lines (automobile, home, boat, retail and accidents), focused on the brokerage channel and oriented to several customer segments (Premium and Elite), in order to build a integrated and innovative offering.
Besides SISnet Distribution solution, and in order to give the company a fair assessment on its clients risks, Netijam has implemented SISnet Risk Engine which, thanks to its expert systems and business rules, provides high flexibility to Nacional Suiza underwriting policies.
In addition, both Nacional Suiza and Netijam have worked together providing eNAE portal a 100% integration with the company back-office systems and a transparent integration with several external systems.
A creative solution that fits the specific risk of each customer to the offering defined by the company in real time and online.
This innovative solution focuses on a proper risk assessment and makes possible, through its expert and business rule system, a great flexibility when shaping the insurance companies offering to the specific risks they pursue. In addition, it allows the automation of some insurance processes and a transparent integration with several external systems.
The seminar, that will take place on October 2, 2008 in Mexico D.C. at Nikko hotel, is addressed to insurance companies presidents, managers, market and system managers and, in general, to insurance market professionals involved in the implementation and development of technological processes inside financial and insurance companies.
The talk will be about the “New paradigms in the online insurance industry” providing our vision on the challenges, new technological opportunities and new scenarios in the insurance business. In addition, Netijam will participate in the round table discussion about the "Impact of new technologies in the companies processes, the relationships with their environment and the business profitability."
Netijam has created SISnet Claims, a solution that helps insurance companies to save costs automatizing every process of declaration and processing of car claims with personal and material damages.
Asociación Europea, Compañía de Seguros S.A., is a company specialized in personal and health insurance, has selected SISnet Insurance as an integrated platform for the technical and administrative management of its business processes.
Both entities have signed a commercial agreement under which ATLAS BUSINESS MANAGEMENT LIMITED and NETIJAM TECHNOLOGIES SL undertake to promote technological change in the European banking and insurance market through innovative projects.
This agreement sets bases of commitment in the strength of the experience of ATLAS consultancy team on business strategy to advise new business models, distribution and management performance in the European market, and also in the transactional and technological solidity of NETIJAM technological solutions.
"The continuity of the insurance market is to be creative and innovative at all levels, to think in different parameters, and to analyse trends, looking at the edges of current business. ".
Download interview (PDF 143KB)
Under this agreement, both entities offer SISnet Solutions to small and medium companies in financial and insurance markets, under conditions which best respond to their growth and service needs.
This way, Netijam may offer a more complete and global service to its clients, while Mabinet will benefit from the advantages that Netijam solutions and products offer.
Galicia Aseguradores, company specialized in Funeral and Assistance, selects SISnet Insurance as an integrated solution for its business processes.
Sabadell Grupo Asegurador has chosen SISnet Insurance for the management of its new automobile line.
On October 31, Balumba has issued its first policies simultaneously through it two main distribution channels, call center and internet, thanks to SISnet Insurance.
SISnet Insurance, implemented on schedule and customized for Balumba, operates in an optimal way both in internal channels managed by their own staff (Call Center), and in the external ones operated by the end customer (Internet), through which ones Balumba offers a combined offering of automobile insurance from several companies.
Admiral Group, British car insurance company, with more than one million customers, after a exhaustive international selection, has selected Netijam' SISnet Insurance as an integrated management system to launch their new company in Spain.
With an ambitious goal, Admiral Group plans to implement all business processes needed to start its operations in Spain within six months.
The implementation of SISnet Insurance requires the incorporation of a dozen external integration, based on the operational requirements of auto mobile lines, on an operational model of direct and internet channels.
Dutch bank ABN AMRO has incorporated SISnet Distribution solution to the sale, pre and post sale processes in the dealers channel for Imagine. In a bank-assurance model, Imagine gathers, along with their financial offering, oriented to consumer credit, different insurance products from several insurance companies.
Dealers channel disposes, with this platform, of a huge financial offering for its customers and the ability to obtain the loan contract and insurance products associated protection in a single act.
For Imagine, SISnet Distribution becomes a solution that, in real time, allows the loan application with a product combined pricing and the incorporation of the scoring techniques required for this kind of operations.
Netijam has created SISnet Distribution to provide the financial market the ability to cross-sell through traditional and alternative distribution channels. SISnet Distribution enables de incorporation of a financial or insurance combined offering from different product providers.
SISnet Distribution consists of underwriting, pricing, product builder and technological integration module from SISnet Insurance. Thus, in the same act, the solution allows the subscription of several products in one, covering the whole management of it.
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